We strive to deliver products purchased from gangotrriincense.com in excellent condition and in the fastest time possible. Delivery charges as applicable may be charged for your orders.

With every order, you will receive a Phone call containing the details of the order placed by you. Once we ship the item(s), you will receive email / Whats app containing the shipping details. Kindly note that the delivery tracking codes might take time from the courier end to get updated although the package could have been picked up by the courier.

We process all deliveries through reputed couriers.

If there is no courier service available in your area, we will ship your items via India Post’s Book post/ Speed post/parcel service.

We ship within 2 working days for deliveries in India. The estimated time of delivery may vary from 5-7 working days to all the areas serviced by reputed couriers. For other areas, orders will be sent by India Post’s Book post/ Speed post/parcel service which may take 1-2 weeks depending on the location and the delivery policy of the India Post. Business days exclude public holidays and Sundays.